SQA2 Case Studies: Blockchain
Overview
As a leading blockchain company delivering groundbreaking NFT platforms, the client faced the challenge of maintaining high-quality user experiences while managing the complexities of blockchain synchronization and resource constraints. By leveraging our blended QA model—which included embedded team members supported by our Software Quality as a Service (SQaaS) solution—we provided a cost-effective approach that was competitive with offshore rates. This strategy not only streamlined their QA processes but also demonstrated QA as a cost-savings center. Our efforts prevented defects from reaching production, ensured regression testing efficiency, and helped the client confidently scale their operations.
Project Background
Operating in the blockchain industry, the client’s flagship platforms feature iconic sports NFTs for buying, selling, and trading memorable moments. With the surge in NFT popularity, maintaining reliability and accuracy in their blockchain-based systems became a critical priority. Their goal was to launch new features seamlessly while addressing resource and testing inefficiencies.
Challenges
Before partnering with us, the client encountered several key obstacles:
- Overburdened QA Resources: Their in-house QA team was stretched thin across multiple projects, leading to incomplete documentation and limited test coverage.
- Manual Testing Inefficiencies: The challenge stemmed from a lack of structure and process in their manual testing efforts, leading to inefficiencies and missed opportunities to catch defects before production.
- Blockchain Synchronization Risks: The system required real-time validation of blockchain transactions, necessitating meticulous attention to prevent user exploits during delays.
- Third-Party Dependencies: The client’s system needed to remain synchronized with third-party blockchain platforms, increasing complexity.
- Resource Constraints: Testing depended on limited NFTs minted on staging environments, requiring precise resource planning.
Solutions Implemented
Our tailored approach combined technical expertise with a cost-effective, blended QA strategy:
- Blended Team Approach with SQaaS:
- Deployed a team of embedded QA engineers to focus on high-value tasks like automation, process improvements, and framework optimization.
- Integrated our SQaaS model, competitive with offshore rates, to handle repetitive manual tasks such as regression testing.
- This blended model maximized cost efficiency while ensuring comprehensive QA coverage.
- Bug Triage and Defect Prevention:
- Led bug triage meetings to prioritize critical defects and collaborated with developers to address issues before production.
- Prevented costly defects from impacting end-users by identifying and resolving issues during pre-release testing.
- Blockchain-Specific Testing:
- Validated blockchain transaction delays to ensure users couldn’t exploit the system during ownership transfers or other critical actions.
- Tested third-party system interactions to verify synchronization and data accuracy across platforms.
- Comprehensive QA Process Enhancement:
- Conducted end-to-end testing across UI, API, database, and blockchain layers.
- Introduced robust metrics to monitor defect resolution and identify areas for improvement.
- Delivered detailed attention to pre-minting processes, reducing defects for minted NFTs.
- Resource Optimization:
- Strategically managed NFT minting resources for staging environments, ensuring testing consistency without delays.
- Facilitated collaboration between team members to efficiently test limited or special NFTs.
Outcomes
Our engagement resulted in measurable improvements and demonstrated QA’s value as a cost-savings center:
- Reduced Production Defects: Prevented critical bugs from reaching production, significantly enhancing user satisfaction.
- Accelerated Release Cycles: Streamlined QA processes reduced delays caused by manual testing, enabling faster feature rollouts.
- Blockchain Integrity: Ensured error-free transactions and synchronization, mitigating risks associated with blockchain complexities.
- Cost-Effective QA: Leveraged our blended QA model with SQaaS to deliver high-quality QA support at competitive rates. SQaaS resources focused on regression testing and repetitive tasks, freeing embedded team members to concentrate on strategic improvements.
- Scalable Solutions: Enabled the client to confidently expand their ecosystem, including new mobile applications and partnerships with high-profile brands.
- Operational Efficiency: By reducing the time spent addressing production issues, the client redirected resources toward innovation and growth.
Client Feedback
The client consistently praised our team for the impact we delivered. Key highlights include:
- Recognition for preventing production defects, showcasing QA as a strategic cost-savings function.
- Enthusiasm for the efficient processes and innovative testing methodologies introduced by our team.
Contact Us
Looking for a cost-effective QA solution that prevents costly defects and accelerates your blockchain projects? Our US-based QA team, supported by our flexible SQaaS model, specializes in delivering tailored solutions that ensure seamless operations and high user satisfaction. Contact us today to discover how we can help you achieve your goals while saving costs and driving efficiency.
